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AI receptionist

Your calls answered when you can’t pick up.

When you’re on a job, driving or done for the night, your AI receptionist answers, takes the job details and sends them to your phone. Missed calls get a text back. In every plan.

Included in every plan, under fair use

Demo business

What it does

Answers, takes the details, sends them to you.

  • Answers in a calm, professional US or Australian voice
  • Tells callers it’s an AI receptionist and that the call is recorded
  • Takes the caller’s name, number, suburb, and the job
  • Answers common questions about your services, areas and hours
  • If the caller asks for a day, books a tentative time window inside your business hours, only where you’re free
  • Flags urgent jobs to you
  • Sends you the details by text and puts them in your inbox
  • Missed calls get a text back, and after-hours messages get a reply

What it doesn’t do

It doesn’t give prices, diagnose problems or promise exact times. Bookings it makes stay tentative until you confirm or move them.

How it works

Three steps, and you’re back on the job.

  1. A customer callsYou’re on a job and can’t pick up.
  2. Your AI receptionist answersIt takes the caller’s details and the job. If they ask for a day, it pencils in a time window where you’re free.
  3. You confirm or call backConfirm the booking or move it from your phone. Your customer gets one confirmation.
Free tool

What are missed calls costing you?

Move the sliders to match your business. The answer is worked out from your numbers only.

15
20%
30%
A$650

Work you could be missing

A$30,600 a year

About 47 jobs a year.

An estimate, not a promise. Some callers leave a message or ring back; this assumes the calls you miss go to someone else.

Included in every plan

Your AI receptionist is included in every plan, under fair use.

See plans
Straight answers

About your AI receptionist.

What does it cost?

It’s included in every plan, under fair use.

Will callers know it’s AI?

Yes. It introduces itself as an AI receptionist and tells callers the call is recorded.

Can it book jobs?

Yes, as a tentative booking. If the caller asks for a day, it books a time window inside your business hours where you’re free, and tells them you’ll confirm. You confirm it or move it, and your customer gets one confirmation.

How is it different from an answering service?

It’s part of your plan, it knows your services, areas and hours, and the details land in your app with the rest of your enquiries.

Can I change what it says?

Yes. Tell us, and we update its answers.

Get started

Let’s get your marketing working for you.

Choose a plan, complete the onboarding form, and a Goanna Digital team member takes it from there.

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