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Google profile & reviews

More reviews. A Google profile kept up to date.

We set up and manage your Google Business Profile. Once the job is finished and fully paid, we send your customer a review request, and every review gets a reply drafted for you. In every plan.

Included in every plan

Demo business

What you get

Your profile looked after, and reviews coming in.

  • Your profile set up, or tidied up if you already have one
  • Services, areas, hours and photos kept current
  • Regular Google posts from your jobs
  • A review request once the job is finished and fully paid, the same request for every customer
  • A reply drafted for every review: clean 4- and 5-star replies post automatically, and anything negative, mixed or sensitive waits for your OK
  • Your rating and reviews on your dashboard

Your profile, kept current

Services, areas, hours and photos stay up to date, and your finished jobs become regular Google posts.

The same request for everyone

Once the job is finished and fully paid, your customer gets a text with a link to leave a review. Every customer sees the same options, whatever they rate you.

A reply drafted for every review

Clean 4- and 5-star replies post automatically. Anything negative, mixed or sensitive waits for your OK.

We never filter out unhappy customers

Every customer whose job is finished and fully paid gets the same request. Filtering out unhappy customers breaks Google’s rules.

How it works

From paid job to new review.

  1. Job done and paidYou finish the job, and your customer pays in full.
  2. A review requestThey get a text with a link to leave a review.
  3. Review and replyTheir review appears, and a reply is drafted for you.

In every plan

Google profile management and review requests are included in every plan.

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Straight answers

About reviews and your profile.

Do you only ask happy customers?

No. Every customer whose job is finished and fully paid gets the same request. Filtering out unhappy customers breaks Google’s rules.

When is the review request sent?

Once the job is finished and payment is confirmed in full. Deposits and part-payments don’t trigger it.

Can you remove bad reviews?

Reviews can’t be removed just for being negative. We reply professionally and report reviews that break Google’s policies.

Who writes the replies?

AI drafts every reply in your business’s voice. Clean 4- and 5-star replies post automatically. You approve anything negative, mixed or sensitive before it goes out.

I don’t have a Google profile.

We help you set it up and complete Google’s verification process.

Get started

Let’s get your marketing working for you.

Choose a plan, complete the onboarding form, and a Goanna Digital team member takes it from there.

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